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Search results for “loyal guests”
Guest loyalty in the hospitality industry
03/26/2021
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7:10:29 PM
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Nirvana would be hotels getting to the same stage based on guest data made possible by a joined-up, aggregated profile, like the air industry.
Deutsche Hospitality CEO: Finding the right partner in China is important
03/15/2021
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10:48:55 PM
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The German hotel group plans to quintuple its hotel portfolio by 2025, partly through mergers and acquisitions.
The Property Management System (PMS) of the future is already here
03/04/2021
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6:40:04 PM
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Over the next 5 years the adoption of cloud PMS solutions will explode and this will be the highest growth component of the hotel tech stack.
Accor becomes global hotel partner for Alibaba Fliggy’s membership upgrade program
01/21/2021
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3:26:30 PM
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French hotel chain further elevates strategic alliance with Chinese e-commerce giant.
Marriott built its own ‘Airbnb’ before coronavirus crashed business travel. Did it help?
09/20/2020
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12:28:09 PM
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It is reasonable to foresee long-term opportunities for traditional hotel companies to grow their share of this emerging lodging sector.
Leveraging 3rd party flagship stores for building "in China for China" business
07/05/2020
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5:23:21 PM
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Foreign hotel companies are setting up their flagship stores on Ctrip and Fliggy, and looking at them as a way to let locals shop in a way they are accustomed to.
The myth about guest personalization — it takes two
07/17/2019
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7:25:19 AM
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Personalization takes two — the power of modern technology, and the continued investment of hoteliers to go the extra mile and get to know their guests and their guest segments.
Accor on why digital transformation alone isn't enough for China
08/28/2019
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2:48:33 PM
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Accor's Chief Digital Officer, Maud Bailly, acknowledges that even if a non-Chinese organization can transform and gear up for today's digital economy, it isn't prudent to go alone to make it work in China.
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